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Customer And Information Services Supervisors

NOC Code - 6314

1 to 8 years experience required

42,500 CAD to 72,300 CAD P.A.

Canada

Job Profile Detail

Customer and information services supervisors supervise and co-ordinate the activities of workers in the following unit groups: Customer service representatives – financial institutions (6551) and Other customer and information services representatives (6552). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.
 
Job Titles
  1. Accounts supervisor - financial services
  2. Call centre agent supervisor
  3. Call centre supervisor
  4. Contact centre supervisor
  5. Current accounts supervisor
  6. Customer accounts supervisor
  7. Customer service clerks supervisor
  8. Customer service representative supervisor
  9. Customer service representatives supervisor - financial services
  10. Information clerks supervisor
  11. Safety deposit box supervisor
  12. Savings accounts supervisor
  13. Savings and credit service supervisor
  14. Savings supervisor
  15. Tellers supervisor

Available Visa Options

Federal Skilled Worker (FSW), Temporary Resident Visa (TRV)

Occupational List

National Occupational Classification (NOC)

Process Time

5 to 6 Months

Job Status

Permanent Full Time

Job Duties

1.       Co-ordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions
2.       Examine and verify accuracy of work and authorize routine deposits and withdrawals
3.       Establish work schedules and procedures and co-ordinate activities with other work units or departments
4.       Resolve work-related problems and prepare and submit progress and other reports
5.       Identify training needs and train workers in job duties and company policies
6.       Requisition supplies and materials
7.       Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
8.       May perform the same duties as workers supervised.

Key Skills

  • A responsible attitude
  • Ability to make decisions under pressure
  • Calm and patient
  • Ability to lead and motivate others
  • Accuracy at record keeping
  • IT skills

Education Requirement

1.       Experience in the occupation supervised is required.
2.       Completion of college or industry courses related to financial or customer services may be required.

What are document required to apply job in Canada?

Fee Structure

One Time Membership Fees Rs. 6,500/- (5,508.47 + 991.53 (18% GST))
At the time of Agreement Rs 85,000 + 18% GST

Other Fee

VFS Global Services Fees (Application Submission for Primary Applicant) Rs. 1,248/-
Secondary Client/ Applicant Fee Rs.874/- (If Applicable)
Embassy Fees https://www.cic.gc.ca/english/information/fees/fees.asp

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