Cashiers

Job Profile Detail

Job Duties

1. Greet customers
2. Establish or identify the price of goods, services or admission and tabulate total payment required using electronic or other cash registers, optical price scanner or other equipment
3. Weigh produce and bulk foods
4. Receive and process payments by cash, cheque, credit card or automatic debit
5. Wrap or place merchandise in bags
6. Provide information to customers
7. Assist sports spectators and theatre patrons with seat selection
8. Calculate the foreign currency exchange
9. Calculate total payments received at end of the work shift and reconcile with total sales
10. Verify the age of customers when selling lottery tickets, alcohol or tobacco products
11. May accept reservations and take-out orders
12. May also stock shelves and clean the check-out counter area.

Key Skills

• Basic math
• Interpersonal communication
• Loss prevention techniques
• Written and verbal communication
• Time management
• Product knowledge
• Telephone etiquette
• Customer service
• Dispute resolution
• Dependability
• Efficiency
• Flexibility
• Friendliness
• Basic (PC) computer knowledge
• Attention to detail
• Sales
• Point of Sale systems (POS)
• Positive attitude
• Punctuality
• Multitasking

Education Requirement

Some secondary school education is usually required. High school diploma may be required by some employers.

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