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Airline Ticket And Service Agents

NOC Code - 6523

1 to 6 years experience required

29,445 CAD to 43,300 CAD P.A.

Canada

Job Profile Detail

Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.
 
Job Titles
  1. Agent ticket and information - airline
  2. Airline baggage agent
  3. Airline cargo agent
  4. Airline customer service representative
  5. Airline load planner
  6. Airline passenger agent
  7. Airline reservation agent
  8. Airline sales and service agent
  9. Airline ticket agent
  10. Baggage agent - airline
  11. Baggage tracer - airline
  12. Baggage tracing agent - airline
  13. Cargo agent - airline
  14. Cargo customer service representative - airline
  15. Certified load control agent - airline
  16. Certified load planner - airline
  17. Check-in agent - airline
  18. Client service representative - airline
  19. Commissary agent - airline
  20. Counter services agent - airline
  21. Customer sales agent - airline
  22. Customer service agent - airline
  23. Customer service representative - airline
  24. Flight agent
  25. Load agent - airline
  26. Load control agent - airline
  27. Passenger sales agent - airline
  28. Passenger sales representative - airline
  29. Passenger service representative - airline
  30. Reservation agent - airline
  31. Reservation clerk - airline
  32. Reservation sales agent - airline
  33. Station agent - airline
  34. Station services agent - airline
  35. Ticket and information agent - airline

Available Visa Options

Federal Trade Worker (FTW), Temporary Resident Visa (TRV)

Occupational List

National Occupational Classification (NOC)

Process Time

5 to 6 Months

Job Status

Permanent Full Time

Job Duties

Airline passenger and ticket agents
  1. Help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates
  2. Assist pre-boarding passengers and provide information on fares and flight schedules and routes.
Airline baggage agents
  1. Trace lost, delayed or misdirected baggage for customers.
Airline cargo agents
  1. Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
  2. Trace lost or misdirected cargo and maintain shipping and other records.
Airline reservation agents
  1. Reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems
  2. Provide information on airline passengers and process mileage points.
Airline station agents
  1. Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
  2. Relay operational messages to operations control and downline stations
  3. Perform duties of ticket, baggage and cargo agents.
Airline load planners
  1. Calculate load weights for compartments of aircraft using charts and computers
  2. Plan load to distribute and balance cargo.

Key Skills

  • Customer service skills
  • To be thorough and pay attention to detail
  • The ability to work well with others
  • Sensitivity and understanding
  • Patience and the ability to remain calm in stressful situations
  • The ability to accept criticism and work well under pressure

Education Requirement

1.       Completion of secondary school is usually required.
2.       Several weeks of on-the-job and classroom training are provided for all occupations in this unit group.
3.       Airline station agents usually require experience as a ticket, baggage or cargo agent.
4.       Load planners require a restricted radio operator's licence and usually require airline operations experience.

What are document required to apply job in Canada?

Fee Structure

One Time Membership Fees Rs. 6,500/- (5,508.47 + 991.53 (18% GST))
At the time of Agreement Rs 85,000 + 18% GST

Other Fee

VFS Global Services Fees (Application Submission for Primary Applicant) Rs. 1,248/-
Secondary Client/ Applicant Fee Rs.874/- (If Applicable)
Embassy Fees https://www.cic.gc.ca/english/information/fees/fees.asp

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